If you would like a refund due to a defective product, an incorrect size, or an incorrect order, please contact us immediately for return. All items must be returned in ‘as sold’ condition, unworn and in original packaging with all tags still attached. The buyer is responsible for all return shipping fees. 

Items can only be returned or exchanged within 21 days of customers receipt of the product.  

Contact us at sales@rugby.ca, with reference to your Order #XXXX. Package up the item(s) with a copy of your invoice and a note explaining the reason for return, and if you would like to exchange the item(s) or return for a refund.

Rugby Canada will inspect all returns and exchanges and reserves the right to deny or refuse a full refund based on the condition the item was returned in.

Address the package to:
Rugby Canada Store
C/o Greeley 200 Baseline Road, East 
Bowmanville, Ontario
L1C 1A2

Thank you

Faulty Goods

We try to ensure that all goods are the highest quality. If you receive a faulty item, return it to

Rugby Canada Store
C/o Greeley 200 Baseline Road, East 
Bowmanville, Ontario
L1C 1A2

We recommend you get a proof of postage for all returned goods – we cannot accept responsibility for returned items that do not reach us.